Effective Date: 18/09/2024

Thank you for shopping at Zyarok! We strive to provide you with the best possible shipping experience. Please read our Shipping and Delivery Policy carefully, as it outlines important information regarding how we process and deliver your orders.

1. Processing Time

• Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and holidays) after your order is placed. During peak periods or special promotions, processing times may be extended.
• Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods and Estimated Delivery Times

Standard Shipping: Estimated delivery time is 4 to 10 business days after your order has been processed.

Please note that all delivery times are estimates and do not account for unforeseen delays, such as, carrier issues, or natural events.

3. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can use this to track your package on the carrier’s website. Please allow up to 48 hours for tracking details to update after your order has shipped.

4. Delivery Issues

• Incorrect Shipping Information: It is your responsibility to provide accurate shipping details at checkout. Zyarok is not responsible for any orders delayed or returned due to incorrect or incomplete shipping addresses. If an order is returned to us due to incorrect information, you may be required to pay for reshipping.
• Lost or Delayed Packages: If your package is lost or delayed, please contact us at [Insert Customer Service Email/Phone]. While we will work with the shipping carrier to locate and deliver your package, we are not responsible for delays or losses caused by the carrier.
• Failed Deliveries: If a delivery is attempted and fails (e.g., no one is available to accept the package), the shipping carrier attempts a redelivery.

5. Free Shipping Offers

Occasionally, Zyarok may offer free shipping promotions for specific items or for orders above a certain value. These promotions are subject to terms and conditions outlined in the offer, and free shipping may be limited to specific geographic locations.

6. Order Cancellations

Orders can be canceled within 24 hours of placement, provided they have not yet been processed or shipped. Once an order has been processed, it cannot be canceled, and you will need to follow our return process.

7. Undeliverable Packages

If your order is returned to us due to an undeliverable address or failure to accept delivery, we will notify you via email. If you wish to have the order reshipped, you will be responsible for the new shipping charges. Alternatively, you can opt for a refund minus the original shipping costs.

8. Contact Information

If you have any questions or concerns regarding your shipment, please reach out to our Customer Service team:

9. Contact Information

If you have any questions regarding these, please contact us at:

Zyarok Customer Service

Near Numberdar Market FNG Road Chhajarsi, 

Sec 63, Noida, Gautam Budh Nagar, UP-201301

Email: hello@zyarok.com

Contact Number: +91 83770 18966